Frequently asked questions
What's in PointPrep, how plans and payment work, and how to sign in.
Questions are organised by subject and topic, alongside past exam papers grouped by year. Every question comes with an explanation, and the bank keeps growing.
Practice mode shows you the answer and explanation after each question, so you learn as you go. Exam mode is timed: you set a limit, answer everything, and see your score and explanations at the end.
Pay once with mobile money or a card through Paystack. There's no subscription and nothing renews automatically.
Your progress, history and streak are kept. Buy a new plan to pick up where you left off. If you buy before your current plan ends, the new one starts when the old one finishes, so you don't lose any days.
Yes. Sign in to the mobile app or the web app with the same email and everything stays in sync.
Enter your email and we'll send you a 5-digit code, or continue with Google. There's no password to remember.
Refunds are covered by our refund policy. If something isn't working, get in touch and we'll help.
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