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Help with your account, payments, refunds or anything else.
- Chat on WhatsApp
- Contact us on WhatsApp
Message Nicholas directly for help with PointPrep.
- Updates and announcements
- Join our WhatsApp group
Product updates and release notices. Only admins can post.
- Help with your account
- support@pointprep.com
Signing in, using the app, and requests about your personal data.
- Payments and refunds
- billing@pointprep.com
Include your payment reference. It's in your receipt email. See our Refund Policy.
- General enquiries
- hello@pointprep.com
Questions about PointPrep, and partnerships.
- Business information
- info@pointprep.com
- Phone or WhatsApp
- +233 20 683 8078+233 54 351 2502
- From the app
In the learner portal, use Send feedback, Report a problem or Request a feature in the sidebar. In the mobile app, go to Account, then Feedback & ideas. To report a problem with a question, use Report question on the question itself. Your account details come with your message.
- Your personal data
To get a copy of your data, correct it or ask us to delete it, email support@pointprep.com from the address on your account. Our Privacy Policy explains your rights.
- Business
- PointPrepResidential Enclave, KNUST, Kumasi, GhanaMore about PointPrep